Business Consulting

Having a successful vision and strategy for your pawn/payday loan business is critical but not enough to tilt the odds fully in favor of your success. PeoplePawn™ works primarily with pawnbrokers to clarify and operationalize the strategies they need to realize their growth objectives.

Retailers that focus on creating a consistently positive shopping experience across all of their stores can reap the benefits of customer loyalty, according to a consumer habits survey commissioned by StorePerform Technologies and conducted by Harris Interactive™ . A retailer's successful execution of critical in-store operations and initiatives is more important to creating customer loyalty than providing discounts and promotions. "Service can be, and is more important than price for most customers" - Patrick Kane - Chief Pawnologist.

PeoplePawn™ works with pawnbrokers who are facing a variety of operational challenges. Our process improvements have resulted in increased sales and reduced operating expenses through actual experience in both small and large scale specialty retailers.

Our team has decades of experience assisting major retailers in all aspects of store operations. Our skill-set includes:

  • Operational assessment
  • Implementation of customized Best Practices
  • Customer service measurement and improvement
  • Conversion rate assessment and improvement
  • Analytics / metrics / benchmarking
  • Labor management and scheduling solutions
  • Workload / task balancing
  • Functional schedules
  • Procedural documentation
  • Multi-unit rollout programs

PeoplePawn™ experts in store operations can provide assistance with your store vision and strategy, organization, operating metrics, coordination with upstream activities, service environment and functional operation. Call Patrick @ 1.866.383.PAWN or email today for more information.

RETAIL START-UP ASSESSMENT & ADVISORY SERVICES FOR ENTREPRENEURS

Retail Start-Up Assessment: Starting a new Retail Business

Are you thinking of starting a new retail business? We can help. Before you invest in your new business, PeoplePawn™ can make sure you're moving in the right direction. Our retail expertise will evaluate your concept and help hone your strategy.

Our Start-Up Assessment process is carefully designed to improve the likelihood of success for your new business. Among the issues we address are:

  • Market Position of Your Concept
  • Merchandising Concerns
  • Competitive Threats
  • Managerial & Human Resource Requirements
  • Location Strategy
  • Financial Model with Sensitivity Analysis
  • Ability of the Concept to Achieve Your Goals
  • Key Drivers for Success
FREE OFFER
FREE "EMPLOYEE HANDBOOK"
DEVELOPED FOR YOUR BUSINESS WITH YOUR
FIRST CONSULTANCY PROJECT -
CALL NOW
1.866.383.PAWN

Our Retail Start-Up Assessment Package consists of two phases:

  1. Discovery:
    • Review your existing materials
    • Conference call with you to define the key issues and concerns
    • Research your market and competition
    • Development of a financial model
  2. Delivery:
    • Half day meeting at our office in Seattle / Strategy Discussion with our Partners
    • 10-12 page PowerPoint Presentation / Outline of Our Findings and Recommendations

Our detailed analysis will help you make better, more profitable decisions for your new business and avoid costly mistakes.

Advisory Services: Ongoing Support for Retail Entrepreneurs

When you're starting a retail business, you're confronted with hundreds of important decisions in areas that may be new to you. We can help you make the best decisions in:

  1. Site Selection
  2. Buying and Merchandising Decisions
  3. Choosing and Negotiating with Architects and Contractors
  4. Marketing and Public Relations
  5. Personnel Selection and training

We'll put together a team of retail experts to meet your needs, advising you on an ongoing basis. When questions or problems arise as you're starting your new business, we will be there to help. Call Patrick @ 1.866.383.PAWN or email for more information.